Customer relationship management (CRM) consists of the processes a company uses to track and organize its contacts with its current and prospective customers. CRM software is used to support these processes; information about customers and customer interactions can be entered, stored and accessed by employees in different company departments.
SugarCRM is an open-source CRM system which also has a variety of commercial editions.
Pre-requisites
- Linux
- Apache
- PHP
Increase the memory_limit in /usr/local/lib/php.ini to 40MB or higher for MySQL
- MySQL
Installation
Download the latest Sugar Community Edition (5.2.0e at time of writing):
cd /extra/src